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Platinum Service

Let, Fully Managed plus Rent & Legal Cover

  • Initial discussion to agree your requirements and free property appraisal, including benchmarking against the current market
  • Specific advice and guidance of your Landlord legal obligations and responsibilities
  • Multi-channel marketing to attract the best quality Tenant to meet your agreed requirements
  • Initial vetting and profiling of applicants for qualitative and financial suitability
  • Accompanied viewing and promotion of your property by our trained property professionals
  • Regular Landlord feedback following viewings and marketing campaigns and recommendations
  • Further profiling including referencing of potential Tenants (applicants)
  • Applicant current home visit – where applicant is within a 15 mile radius of Newbury if required
  • Preparation and completion of tenancy agreements
  • Provide professional HD video inventory / schedule of condition
  • Collection of the first month’s rent and deposit
  • Bond the Tenants deposit with the Deposit Protection Service
  • Utility services transferred from Landlord to Tenant
  • Council Tax relief application for empty and unfurnished status
  • Credit control and ongoing monthly rent collect
  • Monthly rental account statements inc, any supplier invoices against deductions
  • Annual account statement on demand or online
  • Landlord Rent and Legal Protection included
  • Dedicated in house property management team, managing all agreed maintenance and repairs
  • Property Manager to attend to repair (if appropriate) to reduce Landlord repair costs
  • Critical response cover, boiler failure >24hrs, Heaters provided free of charge to the Landlord until repairs are completed
  • Critical response cover, where condensation is evident, dehumidifier(s) will be provided free of charge to the Landlord until repairs are completed
  • Critical response cover, where water leaks occur, de-humidifier(s) will be provided free of charge to the Landlord until repairs are completed
  • Regular property visits and reports to Landlords including images or video links as appropriate
  • Irregular additional property visits to ensure any Tenant corrective actions have been completed
  • Full Tenant support for rent and tenancy agreement / renewal queries and all maintenance activities such as Gas Safety Inspections etc
  • Prior to the Tenant vacating, plan remedial / upgrading works, agree schedule of works and costings thereby helping to minimise void periods between lets
  • Manage key surrender pre and post tenancy
  • Professional HD ‘check – out’ Video inventory / schedule of condition
  • Advise the local authority and utility providers of change of responsibility as required
  • Facilitate the Tenant deposit return process, including cost negotiations of any dilapidations
  • Caretaker service between lets to ensure Landlord insurance requirements are met
  • Winter Watchman Service for empty properties – to minimise the risk of frost damage occurring
  • Monthly management fees waived during void periods

Set Up Fee: 60% incl VAT of the first months rent
Plus
Monthly Management Fee: 17% incl VAT of the monthly rental value

A further maintenance deposit of £150 will be retained from the first month’s rent, to facilitate payment for emergency repairs.